Terms and Conditions

Last updated: April 1, 2025

AGREEMENT TO OUR LEGAL TERMS

We are GROWTH INCORPORATION("Company", "we", "us", "our"), a company registered in California, United States

We operate the website https://growthincorporation.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

GrowthIncorporation is a comprehensive reputation management platform designed to help businesses elevate their online presence and build trust with consumers. Our services include:

• Automated Review Requests: We send professionally crafted text and email invitations, prompting satisfied customers to share their experiences on Google, social media, and other leading review sites. Our system uses proven messaging scripts and a strategic cadence, so you gather more authentic feedback with minimal effort.
• Reputation Monitoring & Insights: We track reviews and brand mentions across multiple platforms, providing you with real-time dashboards and alerts. This gives you a clear, consolidated view of your reputation, helping you address potential issues before they escalate.
• Professional Review Responses: Our team can respond to reviews on your behalf—thanking positive reviewers and addressing concerns from negative ones. This prompt, personalized engagement shows customers you value their feedback and care about their experience.
• Repurposing Reviews for Marketing: We take your best reviews and transform them into shareable social media content, highlight reels, and dynamic website widgets. This social proof helps drive more leads by showcasing your high-quality service where potential customers will see it.
• System Integrations: Our platform easily connects with your CRM, Google Business Profile, and social media accounts, allowing seamless automation and syncing of customer data. This way, you can send review requests automatically and centrally manage incoming reviews without juggling multiple tools.

At GrowthIncorporation, our goal is to simplify and streamline the entire review and reputation management process—so you can focus on providing excellent customer experiences while we help you shine online.

You can contact us by phone at (+1)8183227011, or email at [email protected]

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and GROWTH INCORPORATION LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Services Provided

GrowthIncorporation provides specialized review automation services designed to help businesses build and improve their online reputation. Our platform allows you to reactivate and reach out to your existing client list using automated review request campaigns. We also assist with managing and responding to reviews on your behalf, along with sending follow-ups to maximize the number of genuine reviews. These services are available under a flexible trial or recurring subscription model tailored to meet your needs.

2. Free Trial

We offer a free trial as part of our onboarding process to let you evaluate the platform risk-free. During this trial period, you are eligible to send up to 20 automated review requests to real clients using our platform. This allows you to test the effectiveness and value of our solution. Once the trial ends, you have the option to continue by activating a paid subscription. If you do not upgrade, your access may be paused or limited.

3. User Responsibilities

As a user of our platform, you agree that you have proper authorization to upload and use any client data you submit to GrowthIncorporation. This includes phone numbers, email addresses, and names used for review outreach. You must not use the service for spam, harassment, or unlawful activities. It is your responsibility to maintain the confidentiality of your login information and ensure no unauthorized access occurs under your account. Violations of these guidelines may lead to suspension or legal liability.

4. Account Information

You are required to submit true, current, and complete account information when registering. Keeping your account details up to date is essential, especially for support and billing. You accept full responsibility for all activities that occur under your account credentials. If you become aware of any suspicious or unauthorized activity, you must notify us right away. Failure to report security breaches may lead to permanent suspension of your account.

5. Intellectual Property

All elements of this website—including branding, content, source code, service designs, and visuals—are the exclusive intellectual property of GrowthIncorporation. You are not allowed to reproduce, distribute, or modify any part of the site without written permission. Any use of our trademarks, copyrighted materials, or business methods for commercial or personal gain without authorization may result in legal consequences.

6. Payments, Subscriptions & Refund Policy

All paid subscriptions are billed on a recurring monthly basis unless otherwise specified in writing. When you subscribe, it is your responsibility to ensure that the payment information you provide is valid and up to date. If you decide to cancel your subscription, you may do so at any time; however, a refund will only be provided within the first 7 days of your initial billing period. After this window, the payment is considered non-refundable. Each new billing cycle represents a commitment for one full month of service.

7. Termination of Services

GrowthIncorporation reserves the right to terminate or suspend your account access at any time for conduct that violates these terms, causes harm, or leads to non-payment. Termination may occur without prior notice if fraudulent, abusive, or unauthorized activity is detected. You are free to cancel your account, but once the 7-day refund period has passed, you are not entitled to a refund or credit for any unused portion of your subscription.

8. Third-Party Services

To enhance your experience, our platform integrates with various third-party applications and services, such as customer relationship management systems, scheduling tools, and analytics software. While we carefully select these partners, we are not liable for their actions, terms, or performance. Please review their respective privacy policies and terms of service, as your use of these integrations constitutes acceptance of their terms as well.

9. Limitation of Liability

To the maximum extent allowed by law, GrowthIncorporation shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use our services. This includes loss of profits, customer relationships, or interruptions caused by third-party platforms. Our platform is provided "as-is," and we cannot guarantee specific results, review increases, or platform compatibility in every case.

10. DATA USE & STORAGE

Data Processing Role: In providing the Services, GrowthIncorporation acts as a data processor (or “service provider”) on behalf of the Client. The Client is the data controller (or “business” as termed under certain laws like CCPA), meaning the Client determines the purposes and means of processing the personal data of End Customers. All End Customer data provided by the Client to GrowthIncorporation remains under the Client’s ownership and control. GrowthIncorporation will process this data only as necessary to provide the Services and in accordance with the Client’s instructions and these Terms.

Purpose of Data Use: The Client’s data (including End Customer contact information, such as names, phone numbers, email addresses, and any other information provided for the purpose of the Services) will be used solely for sending review requests and related communications and for operating and improving the Service. GrowthIncorporation will not use End Customer personal data for any other purpose (such as marketing other products to End Customers, or selling the data) without the Client’s explicit instruction and consent, and in compliance with applicable law. Aggregated or anonymized data (data that does not identify individuals) may be used by the Company for analytics or improvement of service, but not in a way that reveals any personal information.

Data Security: GrowthIncorporation is committed to protecting the security of Client and End Customer data. The Company will implement and maintain reasonable and appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, or misuse. This may include measures such as encryption of data in transit, secure hosting environments, access controls, and regular security audits. However, the Client understands that no method of data transmission or storage is 100% secure, and therefore GrowthIncorporation cannot warrant absolute security. In the event of a data breach affecting End Customer personal data, GrowthIncorporation will notify the Client as required by law and cooperate with the Client’s reasonable remediation efforts.

Privacy Compliance: As the data controller, the Client is responsible for ensuring that the collection and sharing of End Customer data with GrowthIncorporation is done in compliance with all applicable privacy laws. This means the Client should have a valid legal basis (e.g., consent or legitimate interest, as appropriate) for processing and sharing personal data with the Service. The Client should also provide any required privacy notices to individuals (for example, informing them that their data may be used to send them communications requesting a review). If a data subject (End Customer) exercises any of their rights under privacy laws (such as a request to access or delete their data), the Client is responsible for fulfilling those rights. GrowthIncorporation will reasonably assist the Client, as needed and as required by law, in honoring such requests (for example, by deleting or returning data upon instruction).

Data Storage and Retention: End Customer personal data provided to GrowthIncorporation will be stored on secure servers. The data will be retained for as long as necessary to fulfill the review request services or as instructed by the Client, and in accordance with GrowthIncorporation’s data retention policies. If the Client terminates the Service (or upon the Client’s request), GrowthIncorporation will delete or return the End Customer personal data in its possession, except where retention is required by law or for legitimate business purposes (such as retaining proof of consent or communication logs for compliance reasons).

International Data Transfer: (If applicable) The Client acknowledges that depending on the location of the Client and the Company’s infrastructure, End Customer data might be processed or stored in a country different from where it was collected. GrowthIncorporation will only transfer data across borders in compliance with applicable data protection laws, and will implement appropriate safeguards for international transfers as required (such as Standard Contractual Clauses for data transferred from the European Economic Area, if relevant in the future).

Indemnity for Data Violations: The Client agrees to indemnify and hold GrowthIncorporation harmless for any claims, damages, fines, or penalties arising out of the Client’s failure to comply with data privacy laws or regulations in connection with the Services. This includes any claims that the Company’s handling of data (as directed by the Client) violated a law because the Client failed to obtain proper consent, provide required notice, or otherwise meet its legal obligations. In other words, if GrowthIncorporation faces a complaint or regulatory action due to how End Customer data was collected or used by the Client, the Client will be responsible for defending that action and bearing any costs or liability (see Section 10 on Indemnification for more details).

Data Processing Agreement: (If needed by law) The parties agree that if required under certain laws (like GDPR), these Terms, along with the Privacy Policy and any applicable addendums, will serve as a Data Processing Agreement governing GrowthIncorporation’s processing of personal data on behalf of the Client. The Client’s act of agreeing to these Terms is deemed to also constitute signing of such a Data Processing Agreement, which includes the obligations and assurances described in this Section and elsewhere in these Terms.

11. Indemnification

By using our services, you agree to indemnify and hold harmless GrowthIncorporation, its owners, employees, and agents from any claims, damages, losses, or legal disputes resulting from your misuse of the platform, violation of laws, or breach of these Terms and Conditions. This indemnity also applies if you share customer information without authorization or fail to comply with applicable regulations.

12. Legal Compliance & Enforcement

You are required to use our services in full compliance with all local, state, and federal laws. If your activity leads to investigations, subpoenas, or legal action that affects our platform, we reserve the right to cooperate with authorities and take appropriate legal action against you. We may also pursue compensation if your actions harm our brand or platform integrity.

13. Governing Law

These terms and any disputes arising from them will be governed by the laws of the State of California. Any legal proceedings or claims must be brought before a court of competent jurisdiction located in California. By using our services, you consent to the jurisdiction and venue of these courts.

14. Changes to Terms

We may revise or update these Terms and Conditions from time to time without prior notice. All changes will be posted on this page. It is your responsibility to review this document periodically. Continued use of our services after changes are made indicates your acceptance of the updated terms.

15. SMS TEXT MESSAGING

Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.

Message and Data Rates

Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.

Support

If you have any questions or need assistance regarding our SMS communications, please email us at [email protected] or call at (+1)8183227011.

16. Privacy Policy

Before continuing to use our website, we recommend reviewing our Privacy Policy at https://growthincorporation.com/privacy-policy to understand our data collection and processing practices.

17. Disputes

Disputes related to your use of our site or services shall be arbitrated by courts in California. You consent to their exclusive jurisdiction.

18. Contact Information

For questions or concerns about these Terms, you may contact us:

Email: [email protected]
Phone: 818-322-7011

Thank you for choosing GrowthIncorporation. We are committed to delivering reliable, secure, and legally compliant services to support your business success.